Welcome to Souq commerce Store !

FAQ

FAQ Page

FAQ

How long does delivery take?

Delivery time depends on the shipping method you choose and your location. Generally, delivery within Nigeria takes between 3-7 business days.

What payment methods do you accept?

We accept payment through bank transfer, debit/credit card, and cash on delivery.

What is your return policy?

We offer a 7-day return policy for all products. If the product is defective or damaged, we will issue a refund or replacement. If you simply changed your mind about the product, we can issue a refund but the shipping cost will be deducted.

How can I track my order?

You can track your order by clicking on the "Track Order" link on our website or by visiting the website of the shipping company you selected during checkout.

Do you offer international shipping?

At this time, we only offer shipping within Nigeria.